Draft for owner and legal review. ARC has not yet confirmed its cancellation or refund rules, so every rule below is a placeholder. Do not publish until completed and reviewed.

1. How to cancel or change a booking

Contact us as early as possible by phone on +91 76668 19191, quoting your booking or docket number. [To confirm: whether cancellation must be in writing]

2. Cancellation before pickup

[To confirm: deadlines and any cancellation charges before pickup, e.g. more than X hours before vs. less]

3. Cancellation after pickup

[To confirm: whether cancellation is possible once the vehicle is collected or loaded, and the charges]

4. Changes to date, address or vehicle

[To confirm: how changes are handled and whether they change the quote]

5. Refunds

[To confirm: which amounts are refundable, refund method, and timeline, e.g. within N working days]

6. Cancellation by ARC

[To confirm: what happens if ARC has to cancel or reschedule]

7. Contact

ARC Car Transport, Near Shani Mandir, 102/2135 Back Side, Tagore Nagar, Vikhroli East, Mumbai, Maharashtra 400083, India.