A written quote before you commit
Price surprises are the most common complaint in vehicle transport, usually because the customer was given a verbal figure that left things out. We put the quote in writing so you can see what it covers before you book.
If anything can be charged separately, the quote says so. Items that may apply:
[To confirm: list of charges that may be added to or listed separately on a quote, e.g. GST, packing, pickup/delivery, tolls, parking, waiting or storage — include only items ARC confirms]
Shipment updates
We do not currently offer live online vehicle tracking. For a status update, call us or use the shipment update request form. [To confirm: how status updates are given, e.g. phone call / WhatsApp / SMS]
Keep your booking or docket number handy when you contact us; it helps us find your shipment quickly.
Request a shipment update